Nearly one in two young Europeans use AI chatbots for emotional support, survey shows

An Ipsos BVA survey found that nearly one in two young people in Europe have used AI chatbots to discuss intimate or personal matters.
51% of respondents said it was ’easy’ to discuss mental health with a chatbot, compared to 49% for healthcare professionals and 37% for psychologists.
The survey was conducted among 3,800 people aged 11 to 25 in France, Germany, Sweden and Ireland.
About 90% of respondents had used AI tools before, and more than three in five users described AI as a ’life adviser’ or a ‘confidant’.
Psychologist Ludwig Franke Föyen warned that AI should not replace human relationships or professional care.
Experts have raised concerns about the psychological impact of AI tools and their ability to detect human emotions.